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PU Prime has been running since 2015. A decade in the CFD and forex space earns a certain amount of industry recognition, but the real question is whether the day-to-day trading experience holds up under scrutiny.
We went through the broker’s regulatory filings, and plenty of trader feedback to put together this review.
The broker runs through five separately licensed entities across Australia (ASIC), South Africa (FSCA), Mauritius (FSC), Seychelles (FSA), and UAE (CMA).
Each entity serves a distinct client base, and the regulatory protection you receive genuinely depends on which entity processes your registration. It's worth knowing which entity serves your country before you deposit.
For Asian and international retail traders, the appeal is clear: flexible entry points from $20, 1,000+ CFD instruments, four trading platforms, local payment methods, and a copy trading ecosystem that has grown to over 150,000 active copiers.
It sits in a competitive space, but it has built a product that goes beyond surface-level differentiation.
| Note: PU Prime restricts access for residents of the United States, China, India, the Philippines, Singapore, and several other jurisdictions. Confirm your eligibility before registering. |
| Accounts | Currencies | Min. Deposit | Leverage | Starting Spreads | Demo Account | Rollover Free | Commission | Max. Lot Size | Min. Lot Size |
|---|---|---|---|---|---|---|---|---|---|
| Standard Account | USD, EUR | $$50 | 1:1000 | 1.3 pips | Yes | Yes | $0 | — | 0.01 lots |
| Prime Account | USD, EUR | $$1000 | 1:1000 | 0.0 pips | Yes | Yes | $3.5 | — | 0.01 lots |
| ECN Account | USD, EUR | $$10000 | 1:1000 | 0.0 pips | Yes | No | $1 | — | 0.01 lots |
| Cent Account | USD, EUR | $$20 | 1:1000 | 1.3 pips | Yes | Yes | $0 | — | 0.01 lots |
| Broker Type | Minimum Deposit | Forex Majors Spread | Maximum Leverage | Min. Trade Size | Scalping | Hedging | Free Demo | USA Traders |
|---|---|---|---|---|---|---|---|---|
| STP / ECN | $20 | 0.0 pips | 1:1000 | 0.01 lots | Yes | Yes | Yes | No |
PU Prime offers four distinct account types to suit traders of all experience levels from beginners exploring the markets to professional traders demanding institutional-grade conditions.
All accounts support MT4, MT5, Web Trader, and the PU Prime App, with leverage up to 1:1000 and access to 1,000+ tradable instruments.
All four account types access the same four trading environments: MetaTrader 4, MetaTrader 5, PU Web Trader, and the PU Prime mobile app. Platform availability is the same across all account types. ECN and Cent traders get the same tools as everyone else.
MetaTrader 4 handles automated trading via Expert Advisors, carries 30 built-in technical indicators, and is available on Windows, Mac OS, iOS, and Android. For traders with existing EA-based strategies or anyone familiar with MT4’s charting environment, this remains the natural choice. MT4 is also the platform most commonly referenced by third-party EA developers.
MetaTrader 5 steps up with 38 indicators, 21 timeframes, depth-of-market (DOM) data, and broader order types including 6 pending order types (vs MT4’s 4). MT5 desktop downloads are available for Windows, Mac OS, Huawei, and Linux, with mobile apps for iOS and Android.
At PU Prime, MT5 also provides access to the full stock CFD range. Traders building multi-asset portfolios that include individual company shares should use MT5 rather than MT4. Both platforms carry full EA compatibility, as confirmed in the official account specifications.
Trading costs at PU Prime break into spreads, commissions, and overnight swaps. Non-trading fees are largely absent.
| Cost Type | Standard / Cent | Prime | ECN |
|---|---|---|---|
| EUR/USD Spread | From 1.3 pips | From 0.0 pips | From 0.0 pips |
| Commission | None | $3.50 per side / lot | $1.00 per side / lot |
| Deposit Fee | None | None | None |
| Withdrawal Fee | None* | None* | None* |
| Inactivity Fee | None | None | None |
| ETF Commission | $12 per trade | $12 per trade | $12 per trade |
| Islamic Option | Yes | Yes | Not available |
The first international bank wire withdrawal per month is free. Subsequent wire withdrawals in the same calendar month carry a $20 handling fee. E-wallet providers such as Neteller (~2%) and Skrill (~1%) apply their own percentage fees on the receiving side. Crypto withdrawals via USDT-TRC20 carry no broker fee.
Overnight swap rates apply to all accounts except Islamic variants. Swap values are published on PU Prime's official spreads and costs page per instrument. Independent testing showed swaps broadly in line with market averages across major forex pairs, metals, and indices.
PU Prime has built two distinct products around automated and community-driven trading. PU Copy Trading, accessed through the PU Prime App, automatically mirrors signal providers' trades in real time.
There are no management fees or subscription charges at the platform level. Signal providers can set their own commission of up to 50% of profitable trades, settled every Saturday using a High-Water Mark calculation.
The ecosystem sits at 150,000+ copiers and 32,000+ signal providers, with over 3 million trades replicated (as of May 2025). Performance data for each provider covers ROI, maximum drawdown, win rate, profit factor, and track record length.
Built-in risk controls include equity stop-losses that pause copying automatically and per-trader allocation limits. The minimum to start copy trading is $25.
Autochartist is included for all clients at no extra charge, across every account type. The tool handles automatic chart pattern recognition, breakout probability scoring, and pre-session market reports covering the major trading sessions.
It runs alongside PU Prime's own Market Insights streams (Chart the Market, Market Pulse, and Weekly Outlook), which cover economic releases, central bank decisions, and commodity developments. The combination gives active traders a reasonably complete analytical starting point without needing third-party subscriptions.
All four account types of access 1,000+ CFD instruments. The asset classes covered include forex pairs (major, minor, and exotic), stock CFDs (best accessed via MT5, with hundreds of companies available), global indices including the S&P 500 and Nikkei 225, commodities spanning metals, energy, and agricultural products, 50+ cryptocurrency CFDs tradable 24/7, 57 ETF CFDs, and 7 bond CFDs.
The stock CFD range stands out compared to most retail-focused brokers. Traders building diversified multi-asset strategies within a single account will find the breadth genuinely useful, particularly when combined with MT5's depth-of-market data.
PU Prime operates through five legally separate entities. The entity that processes your account depends on your country of residence, not personal preference. Each entity carries a different regulatory weight.
| Entity | Regulator | Licence No. | Oversight Level |
|---|---|---|---|
| PU Prime Trading Pty Ltd | ASIC (Australia) | 410681 | Tier 1: Strongest retail protections |
| PU Prime (Pty) Ltd | FSCA (South Africa) | FSP 52218 | Tier 2: Solid mid-tier regulation |
| PU Prime Ltd | FSC (Mauritius) | GB23202672 | Tier 2: Moderate offshore oversight |
| PU Prime Limited | FSA (Seychelles) | SD050 | Offshore: Lighter consumer protections |
| PU Prime Financial Services LLC | CMA (UAE) | 20200000388 | Introducing Broker Only: No client funds |
| PU Prime (CY) Limited | Registered (Cyprus) | HE414308 | Registered Entity: Not a trading license |
The UAE (CMA) entity is explicitly an introducing broker. It is licensed for introducing and promotional activities only, does not hold client accounts, and does not execute trades.
The Cyprus registration (HE414308) is a corporate registration, not a trading license, sourced from the Cyprus Registrar of Companies rather than a financial regulator. These entities exist for operational and structural purposes rather than serving retail traders directly.
Client funds across all trading entities are held in segregated accounts at AA-rated banks, separate from PU Prime's operational funds. The broker carries private indemnity insurance, which is an additional protection layer that most retail brokers do not hold.
Negative balance protection applies across all entities, meaning account losses are capped at your deposited balance.
Financial Commission membership provides an independent dispute resolution channel for eligible clients, with compensation coverage up to €20,000 per complaint.
South African clients under FSCA oversight are excluded from Financial Commission coverage, as FSCA operates its own dispute resolution mechanisms.
A dedicated internal risk team monitors trading activity and flags unusual behaviour. A brand monitoring unit tracks unauthorised use of the PU Prime name across online channels, which is relevant protection against clone firm fraud, which is a genuine risk in the broker industry.
| Expert Tip: Always verify which legal entity processes your registration before depositing. If you live outside Australia but want ASIC-level protections, check whether PU Prime's Australian entity at puprime.au accepts clients from your jurisdiction. |
| Supported Languages | English, Spanish, German, Arabic, Chinese, Japanese, Korean, Thai, Vietnamese, Malay, Indonesian, Hindi, Portuguese, French, Italian, Turkish, Polish, Ukrainian |
| Customer Service By | Live Chat, Email, Phone & WhatsApp |
| Service Hours | 24/7 |
| Email Response | [email protected] |
| One Click Trading | Yes |
| Stop Order | Yes |
| Limit Order | Yes |
| Trade off Charts | Yes |
| Market Order | Yes |
| 24hr Trading | Yes |
| Email Alerts | Yes |
| Trailing Stop Order | Yes |
| Charting Package | Yes |
| Mobile Alerts | Yes |
| OCO Orders | Yes |
| Streaming News Feed | Yes |
PU Prime supports 14 payment methods covering most international funding needs. The minimum deposit is $50 for Standard, Prime, and ECN accounts, and $20 for the Cent account.
There is no stated maximum for bank wire or e-wallet deposits. Check PU Prime’s official withdrawal page for the current minimum withdrawal amount, as this may vary by method.
| Method | Processing Time | Min. Deposit | Broker Fee |
|---|---|---|---|
| Credit/Debit Card (Visa/MC) | Instant | $50 | None |
| E-wallets (Skrill, Neteller) | Instant | $50 | None (provider fees apply) |
| Bitwallet / Sticpay / Fasapay | Instant | $50 | None |
| Crypto (USDT-TRC20, BTC) | Instant | $50 | None |
| UnionPay | ~30 minutes | $50 (CNY) | None |
| Local Bank Transfers | Within 1 hour | $50 | None |
| International Bank Wire | 2-5 business days | $50 (Standard/Prime/ECN); $20 USC (Cent) | 1st per month free; $20 after |
Withdrawals follow standard AML rules, so your money will go back via the same method you used to deposit. Getting your KYC done before you try to withdraw will save you delays. You can deposit and trade while verification is in progress, but you won't be able to withdraw until it's fully complete.
E-wallet and crypto withdrawals typically process within a few hours. Card withdrawals depend on the card issuer, usually 1-5 business days. Bank wire withdrawals take 2-5 business days. Requests submitted over weekends or public holidays are queued for the next business day.
| Practical Tip: Complete KYC verification immediately after registration. You will need a government-issued photo ID and a utility bill or bank statement dated within the last 6 months. Doing this upfront means there is no verification step to deal with when you actually want to withdraw funds. |
Signing up takes around 5 to 10 minutes. The flow covers personal details, account type selection, platform preference, and document upload. ASIC-regulated accounts require stricter identity verification, which can add some time compared to offshore entity applications.
The client portal is the central hub for account management, deposits, withdrawals, and platform access. Navigation is straightforward with no real learning curve. The PU Prime App replicates most portal functions on mobile, which is useful for traders who manage accounts primarily from smartphones.
Platform performance across MT4, MT5, and the Web Trader held up well in multiple independent testing sessions. Order fills were near-instant on liquid instruments, slippage was minimal and leaned positive in most test cases, and there were no requotes. The mobile app maintained connection stability across extended testing periods.
The experience is at its best on Prime and ECN accounts, where the pricing is most transparent and execution quality shows through. Standard account traders get a functional setup but face the wider spread economics that limit the appeal of shorter-term trading styles at that tier.
TrustPilot reviews average around 4.0 out of 5 from over 1,600 submissions. Positive reviews tend to mention how easy it is to open an account, how accessible the copy trading is, and good support experiences during business hours. The recurring complaints are around withdrawal delays and patchy support quality outside of peak hours.
Support is available 24/7 via live chat, email, phone, and an online ticket system. During market hours, live chat responses are generally quick. Outside peak hours, resolution quality on complex account queries. This is a recurring pattern in independent trader feedback rather than an isolated complaint.
Multilingual support covers a broad range of languages, which matters for the broker's Asian client base. Social media channels on Facebook, Instagram, LinkedIn, X (formerly Twitter), YouTube, and TikTok are active for general content, but account-specific support should go through official support channels rather than social platforms.
Autochartist's Market Scanner runs automatically across instruments and timeframes, identifying chart patterns and statistical breakout probabilities. Pre-session technical reports for the major trading sessions (London, New York) are generated automatically. For traders scanning multiple markets, this reduces manual charting time without requiring a separate subscription.
Our User Reviews Section is a great way to learn more about our brokers and services from people who have already used them. We encourage our customers to leave honest feedback about their experiences, so that you can make an informed decision about whether or not to purchase from us.
