What Documents Are Required for XM Account Verification?

To comply with international regulations that protect your account, the first step is always account verification; this procedure enables the full range of activities on your trading account including deposits, withdrawals, leverage adjustments, and so forth while also verifying your identity and protecting your funds.

In this guide we will take you through:

• Why XM needs account verification
• Documents required
• Verification for students or foreign residents
• How to upload your documents correctly
• Common issues and solutions
• How long you will wait for XM verification
• Additional tips for smooth approval

Let’s get started.

Why Verify Your XM Account?

On XM, accounts have to be verified to trade with real money. During the trading period, verification of accounts has become a must for customers as it’s not just a platform rule but a regulatory one.

Regulatory Compliance (KYC and AML)

XM operates according to KYC and AML laws in several countries. These laws have been created to prevent identity theft, financial fraud, and money laundering.

By collecting all the required documents in the KYC process, XM confirms that:

• You are a real person and not setting up a bot to trade for you (start copy trading with XM).
• Money is not being channeled through illegal means.
• Their platform is not used for financial crimes (is XM regulated).

Account Security

The verification process secures account access for the real account owner, thus preventing hacking, unauthorized withdrawal, and malicious activities on the account (XM Withdrawal Process & Fees).

Full Access to The Platform

Unverified users will not be able to:

• Make deposits and withdrawals.
• Trade with real money without verification.
• Refresh the account to Islamic (swap-free) if there is such an option (Open Islamic Account at XM).

So, verify your XM account and get your golden ticket to a full trading world with safe trading guaranteed.

Read full XM Broker Review.

XM Account Verification Documents - What Does XM Need from You?

Basically, two documents are asked for on your side:

• POI (Proof Of Identity).
• POR (Proof Of Residency).

Let's get it down for you.

POI

It should show:

• Your full names
• Your date of birth
• A Clear Picture of Yourself
• Issued date and expiry date of the document

Documents which shall be acceptable:

• International Passport (mostly accepted)
• National identity card
• Driving licenses
• Government ID card with photo attached

Guidelines:

• The document must not be expired.
• Full corners and edges of the documents should be visible.
• Do not edit the picture in any way; scaling, cropping, or any sort of edition.

POR

This confirms one's address or residence. Note that documents offered as proof of residence would be rejected when older than 3-6 months.

Acceptable documents, therefore, are:

• Your utility bills i.e. Gas, Electric, Internet, and Water bills
• Your credit card or Bank statements
• Government documents like tax bills
• Documents of tenancy or rental agreements
• Official documents from recognized authorities

NB

• Make sure your documents carry names and full addresses.
• Do not use P.O. Box addresses as they are not accepted.

International Student Or Foreign Resident

What do you do if you don’t have a utility bill or any other proof of address to submit?

In that case, XM is quite lenient. As an international student or foreign resident, you can submit:

• Bank statements from your place of residence
• Letter from the university confirming your residence
• Lease agreements in your name
• Student visa and passport (when accompanied by another POR)

A foreign passport should be acceptable when paired with a residency permit or foreign national ID card.

If you’re still unsure, you can reach out to XM via Live Chat or email the verification team at [email protected].

How to Upload Your Documents on XM?

It’s only a few easy steps once you have your documents ready:

Step-by-Step:

• Log in to the XM Client Portal.
• Go to account verification.
• Upload proof of identity and proof of residence.
• Make sure the document is clear and valid before submitting.
• Expect confirmation within a day.

After document approval, you will receive an account verification email. If the documents are unclear or incomplete you will be asked to reupload.

Related: Open Additional XM Account

How Long Does XM Verification Take?

XM users can expect verification to be done within 24 hours however, these may cause delays:

• Unclear or expired uploaded documents.
• Missing name/address does not match other documents
• System maintenance due to high verification volume.

If no feedback has been received after 48 hours, please check your XM account via the portal or through support via Live Chat.

Where to Check XM Verification Status?

If you are waiting for an account to be verified, then you can check your progress inside your client portal.

Here's how:

• Log into your XM Client Portal.
• Go to "My Account".
• Look for "Your account is pending verification" or "Verified" status.

An email will also be sent when verified. In case it has been more than 48 hours, you may:

• Get on Live Chat for an instant update
• Email [email protected].
• Check the dashboard again in case you missed the message

Make sure to check your spam/junk folder, some users miss the email.

Tips For XM Account Verification

To avoid common errors:

Make color scans or photos of your documents. Avoid black and white copies.

• A minimum of all four corners of the document must be visible.
• Use documents no older than 3 months.
• Make sure your name is exactly the same on all documents.
• Use either a high-resolution camera or scanner.

These instructions will help you avoid any delays or rejection.

Learn more about XM Withdrawal Process & Fees.

FAQs

Can I Have 2 XM Accounts?

Yes, XM permits up to 5 accounts per client. Each account must be verified and registered under the same identity. Using multiple identities is against XM terms and may risk suspension.

Does XM Have an Islamic Account?

Yes. XM offers Islamic accounts (swap-free) to clients who follow Sharia law. You must have the verification done before requesting an Islamic account through the client portal.

What is the minimum deposit at XM?

The minimum deposit for XM is about the type of account:

• Micro and Standard Accounts: $5
• XM Zero and Ultra Low Accounts: Between $50 and $100.

Learn More on XM’s account comparison page. Check out Exness Minimum Deposit Amount for a broker comparison.

My verification is taking too long! What's happening?

If your XM account has been pending verification for more than 48 hours:

• Have a look at your documents again. Are they clear and valid?
• Get in touch with the XM verification team.

For a more timely response, call the XM hotline or use Live Chat.

Suggested Reads

• Withdraw Money from TradersWay
• Is TradersWay a Good Broker?
• Is Tickmill a Regulated Broker?
• Is IC Markets Legit or Scam?
• LiteFinance Copy Trading Guide