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How to Deposit in XM Broker?

Fact Checked R. Chadwick
Last Updated 1 week ago

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9 min read

How to Deposit in XM Broker?

The initial step to trading is to fund your trading account, and knowledge of the procedure will save you time, additional charges, or failed dealings. XM is a world-renowned forex and CFD broker serving millions of traders in over 190 countries with access to the markets via such platforms as MetaTrader 4 and MetaTrader 5.

Whether you are a first-time depositor or a returning trader looking for a refresher, this guide covers everything you need. If you haven't registered yet, start by following the XM account registration guide before proceeding with your first deposit.

Depositing money is easy most of the time; however, the processing time, availability of payments, fees and the rules of the region may vary depending on where you are and what payment method you are using.

This guide will show you how to deposit money in your XM trading account in step-by-step payment modes, processing time, fees, and other important guidelines that you need to know before making your initial trade.

You will also get to know the way XM secures funds, what to expect when verifying the funds and how to solve the normal deposit problems in a short time.

Before You Deposit: What You Should Have Ready?

You need not make an elaborate preparation, and it helps to have these in order, so as to save back and forth:

  • An authenticated account in the XM Member Area - make sure XM account verification documents (identity, phone, and email verification) are completed before depositing.
  • One of the payment options that is registered on your name - XM does not accept third-party deposits.
  • Which currency would you like to use (XM automatically changes to your base currency)?
  • In case of bank wire: the wire information of XM is posted within the Member Area once you choose the method.
Account Ownership Rule
XM is a regulated broker and strictly enforces same-name deposits. The card, e-wallet, or bank account must belong to you. Deposits from a friend's or family member's account will be declined.

Step-by-Step: How to Complete a Deposit?

Step 1: Log In to Your Member Area

Go to xm.com and enter your registered email and password. The Member Area distinctly exists besides the trading platform (MT4/MT5). Access it via the XM Member Area login page. If you only used WebTrader or the XM App, the Member Area or My XM link is at the top of the home page.

Step 2: Click on Funding / Deposit Button

When you have logged in, find the Funding menu in the left sidebar or top navigation. Click Deposit. This is also available on the WebTrader or the XM App at Funding > Deposit.

Step 3: Choose a Trading Account

In case you have more than one trading account within your profile, select the account which will receive the funds. The accounts display a distinct login number on the drop-down. Not sure which account suits your strategy? See the guide to XM best account type or compare MT4 vs MT5 on XM to make the right choice.

Step 4: Choose a Payment Method

XM shows the options of payment in your region. Common options include:

  • Visa / Mastercard (debit or credit)
  • Skrill
  • Neteller
  • Bank wire transfer
  • Local bank transfers (not all countries will offer this service)

Choose the approach you wish to adopt. In case a way does not show up, it is unavailable to the country that you are registered to.

Step 5: Enter the Amount

Enter the size of your deposit. Most types of accounts have a minimum of $5. If you are unsure whether a small balance is enough to start, read more about trading with $5 on XM. XM presents the lowest amount on screen compared to the amount field. No maximum is mentioned, but a large bank wire transfer may require extra documents according to XM's compliance procedure.

Step 6: Complete the Payment

Continue the instructions on the screen depending on the way you choose:

  • Card Payment: fill in your card number, expiry date, and CVV before approving the payment.
  • Skrill / Neteller: the transfer will redirect you to the e-wallet login page.
  • Bank Wire: XM provides wire instructions (account number, SWIFT/BIC, and reference code) which you send to your bank.

Step 7: Check the Arrival of Funds

Return to the Member Area to verify your account balance. For instant methods, money is received within minutes. In the case of bank wire, wait 2 to 5 working days. An email confirmation is also sent by XM when a deposit is processed on their side.

Payment Methods: Processing Times and Fees

Method Processing Time Fees
Credit / Debit Card Instant to ~1 hour None charged by XM
Skrill Instant None charged by XM
Neteller Instant None charged by XM
Bank Wire 2 to 5 business days XM covers its own bank fees on wires of $200+
Local Bank Transfer Usually same day Varies by region


XM does not impose deposit fees on its part. Nonetheless, a foreign transaction charge can be applied by your own bank or credit card issuer, and currency conversion charges may apply at the payment processor level for card transactions.

XM has no control over such charges. For information on getting funds back out, refer to the guide on XM withdrawal process and fees.

In the case of an international bank wire transfer of $200 and above, XM covers all charges applied by their own bank. XM does not absorb third-party bank charges for transfers below $200.

Currency and Conversion

XM accepts deposits in a broad variety of currencies. Whichever currency you remit, it is automatically converted into the base currency of your trading account when processed. There are two exchange rate points of risk:

  • At the time of XM processing, your deposited currency is exchanged into your account base currency.
  • The payment processor — especially in card transactions — may perform the conversion before XM receives the funds.
Pro Tip - Avoid Double Conversion
To prevent double conversion losses, where possible deposit in the same currency as your trading account's base currency. This ensures only one conversion point applies.

Fund Safety: How XM Protects Your Money

XM holds client funds in segregated accounts, kept entirely separate from the company's operational funds. This means that in the event of financial difficulty on XM's end, your trading balance is protected and not mixed with company assets.

For a full breakdown of XM's regulatory standing, see is XM regulated.

All client and operational funds are held with reputable global banking institutions. XM is regulated across multiple jurisdictions, and the segregation requirement is enforced by its regulators.

Regulated in Multiple Jurisdictions
XM is under regulatory supervision of CySEC (Cyprus), ASIC (Australia), IFSC (Belize), and DFSA (Dubai), among others. Fund protection levels may differ based on which XM entity you registered your account with.

Technical Support: What to Do If a Deposit Does Not Go Through?

Failing a deposit is typically reduced to either of the following reasons:

  • Card Refused: Call your bank and make sure that they permit international or broker transactions. By default, some of the banks classify forex broker payments as risky.
  • Verification Incomplete: XM can temporarily freeze deposits in case your identity-related documents are not verified completely. Check the XM account verification documents guide and visit your Member Area for any notifications.
  • Third-Party Card: The deposit will be declined in case the card is not personal. Only use personal methods of payment.
  • Payment Method Unavailable in Your Area: Aavailability of methods varies by region. Log in and visit the Funding section to view the funds available for your account.
  • Bank Wire Has not yet been Cleared: Wire transfer may take 2 to 5 working days. If day 5 passes without receiving the money, contact XM support using your transfer receipt.
Need Help?
The live chat and phone service of XM are 24/5 on the Member Area. In the case of deposit problems, make sure that you have your transaction reference number or bank receipt in your possession before calling on the support.

Quick Summary

These are the brief instructions for returning traders who just need a reminder. New to XM? The XM beginner investor guide covers everything from account setup to making your first trade.

  1. Log in to xm.com > Member Area
  2. Go to Funding > Deposit
  3. Select your trading account
  4. Choose a payment method
  5. Enter your amount (most accounts minimum $5)
  6. Authorize the payment
  7. Check account balance in Member Area

XM processes the majority of deposits in real time. The only mode that more frequently requires several days is bank wire transfers, and XM simplifies the task by covering its own wire transfer fees on deposits over $200.

In case you have any problems, or your area has certain local transfer possibilities not listed here, the best information will always be in your personal Member Area under the Funding tab, as payment availability is country-specific to each registered account.

Frequent Enquiries on XM Deposits

Am I allowed to deposit on behalf of another person?

No. XM does not allow third-party deposits. The deposits being made must be from accounts or cards in the same name as the XM account holder.

My deposit card has expired. Can I still withdraw?

In case the card expires and the associated bank account is still open, withdrawals will continue normally using the priority procedure provided by XM. If the bank account used to open this deposit is closed, call XM support to arrange a different withdrawal method.

What is the case when I make payments using more than one source?

XM uses a proportional rule when making withdrawals: the sum initially deposited through a certain channel should first be repaid through that channel. Any extra balance or profits on top of the deposits may then be withdrawn through any method listed under your Funding section.

Example
If you deposited $500 with a card and $300 by Skrill, then the first $500 of withdrawals must go back to the card and the first $300 to Skrill. Any profits beyond your total deposits can go to any available method.

What if I withdraw more than I have deposited on my card?

XM will enable you to withdraw all account balance to a card through their Bank Card Payout programme as long as you have a supported card. Any excess of what was deposited on the cards may be redirected to the card provided the payout programme applies to your card type.

Does XM offer deposit bonuses or promotions?

In some areas, XM has traditionally provided deposit bonuses. These are time- and location-specific, and not all of them are available according to your country's laws. Log in and look in the promotions section within your Member Area to see what is in effect on your account.

Have any question on mind?

Let's talk about your business and project.

F. Nathan

F. Nathan

Felix Nathan is a professional trader, market analyst, and business development executive with over a decade of experience in the forex and financial markets. Felix specializes in providing actionable market insights, trading strategies, and risk man...

231 articles written
Joined 1 year ago

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